Before your appointment
By booking an appointment, you acknowledge and agree to the policies below.
Visits are by appointment only. For same-day availability, please call or text. If your preferred day or time is not listed online, contact us to request it. All requests are subject to confirmation.
Appointments are reserved exclusively for the client who books. Please arrive on time and prepared for your service.
To provide the best experience for every client, please avoid arriving excessively early or bringing additional guests unless previously approved.
A 10-minute grace period is provided.
Arriving more than 10 minutes late may result in your appointment being shortened or cancelled, depending on the remaining time available. If the appointment can no longer be completed properly, a new appointment will need to be scheduled and applicable fees may apply.
Your appointment time is reserved specifically for you, so please plan accordingly.
Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Appointments cancelled or rescheduled with less than 24 hours’ notice may be subject to a cancellation fee.
Repeated last-minute cancellations or rescheduling may require prepayment or may result in the inability to book future appointments.
A no-show is considered a missed appointment without prior communication.
No-shows may be charged up to the full service amount and may be required to pay in advance before booking future appointments.
All payments are due at the time of service. We accept cash, card, and other approved payment methods.
Every client’s brows are unique. Results may vary based on natural brow growth, hair texture, skin type, previous treatments, medications, skincare products, and individual aftercare.
While Alisse Brows will always provide professional recommendations and perform services with care, specific results cannot be guaranteed.
Brow lamination is a chemical service and is not suitable for everyone.
All clients MUST complete client intake and consent forms prior to service. Please disclose any relevant allergies, sensitivities, medications, skincare products, recent treatments, or changes to your skin.
For your safety, Alisse Brows reserves the right to decline or modify a service when it is determined that the service may not be appropriate.
A patch test may be recommended or required depending on the product and circumstances.
Clients are responsible for disclosing known allergies and sensitivities before their appointment.
Alisse Brows is not responsible for reactions resulting from an undisclosed allergy, sensitivity, medication, or product use.
Proper aftercare is essential for maintaining your results and protecting the health of your brows and skin.
You will receive appropriate aftercare instructions following your service. Failure to follow recommended aftercare may affect the longevity or appearance of your results.
Alisse Brows is not responsible for results affected by improper aftercare.
Please disclose any skin conditions or products that may affect your service, including but not limited to:
Never discontinue a prescribed medication solely for the purpose of receiving a brow service. If you are unsure, consult your healthcare provider.
Services are non-refundable once they have been performed.
If you have a concern regarding your service, please contact Alisse Brows within 48 hours so your concern can be reviewed.
Alisse Brows reserves the right to refuse or discontinue service when necessary for the safety, comfort, or wellbeing of the client or artist.
This includes situations involving inappropriate behavior, disrespect, harassment, intoxication, failure to disclose relevant information, or unsafe skin conditions.
Thank you for respecting my time, my business, and the experience I strive to provide for every client.